Frequently Asked Questions (FAQ)

My Account & My Orders

What is ‘My Account’? How do I update my information ?

It is easy to update your AppWorld™ account and view your orders any time through ‘My Account’. ‘My Account’ allows you complete control over your transactions on AppWorld™

  • Manage/edit your personal data like address, phone numbers, email ids
  • Change your password
  • Track the status of your orders

How do I know my order has been confirmed?

Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.

You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130215), a listing of the item(s) you have ordered and the expected delivery time.

You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

Can I order a product that is ‘Out of Stock’?

Unfortunately, products listed as ‘Out of Stock’ are not available for sale. Please use the ‘Notify Me’ feature to be informed of the product’s availability with sellers on AppWorld™ .

Order Status

How do I check the current status of my orders?

You can review the status of your orders and other related information in the ‘Order Tracking’ Page. Track the Order with the help of your number.

When and how can I cancel an order?

You can cancel your order before it reaches the “Order Shipped” state. To cancel, please Contact Us with the order number.

 

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